Give them the gift of choice with a PRIMI gift card. Gift cards are delivered by email and contain instructions to redeem them at checkout. Gift cards are valid for 3 years, and are not refundable. 

Please note: Due to recent changes in U.S. customs and import regulations, some orders may be subject to additional duties or tariffs upon arrival. These charges are determined by U.S. Customs and are the responsibility of the customer. We recommend checking with your local customs authority for the most up-to-date information before placing your order.

We are not responsible for any delays or additional costs incurred due to customs processing. By placing an international order, you agree to any applicable import duties and fees required by your country’s regulations.

Please visit our return policy for more details. Please note, we do not provide a return label for international returns. International returns are the responsibility of the customer 

AUSTRALIAN ORDERS:  We are currently partnered with Australia Post for all orders within Australia. 

ORDER VALUE	STANDARD SHIPPING	EXPRESS SHIPPING
$0 - $150	$6	$10
$150 +	$6	FREE

 

INTERNATIONAL ORDERS We are currently partnered with Fedex & Australia Post Express for international shipping. Please visit our shipping policy for further details

NEW ZEALAND	Express Flat Rate	$10 AUD
UNITED STATES	Express Flat Rate	$20 AUD
CANADA	Express Flat Rate	$20 AUD
UNITED KINGDOM	Express Flat Rate	$20 AUD
SINGAPORE	Express Flat Rate	$20 AUD
REST OF THE WORLD	Orders $0 - $300 AUD	$35 AUD
	Orders $300 + AUD	Free Shipping

 

INTERNATIONAL CUSTOMS & TAXES: It is the customer's responsibility to be aware of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order. Primi will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customers expense.